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YOUR
NEW PROPERTY - A STEP by STEP GUIDE.
Thank you for deciding
to rent your accommodation through White Letting. We hope
you find the stay in your new home both pleasant and trouble
free. Remember, we are always here to help and listen to
any problems you may have.
We hope these notes help
you as you settle into your new home. It is best if you
read them in conjunction with your tenancy agreement.
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If
you have any problems, contact White Letting during
office hours (9:00am – 5:00pm) on 01475 806043.
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All
correspondence should be sent to our head office at
Clarence House, 1 Haig Street, Greenock PA15 1JG.
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If
you have any problems outside our office hours with
your gas, water or electricity, contact our emergency
number on 07904675807 / 07411504941
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If
you have any problems outside our office hours gaining
access to your property, please contact 07904675807 / 07411504941.
However, there will be a charge if the problem is caused
by yourself or your friends.
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Please
ensure you have sufficient funds in your account on
the first day of each month so that you can meet your
rental obligations.
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If
you have a problem with your rent please contact us
immediately so that other arrangements can be made.
-
If
you change banks, please remember to set up a new standing
order. New forms are available from our office.
-
If
a cheque bounces, a charge is normally made (please
refer to your tenancy agreement).
-
If
more than one person has signed the agreement, please
remember that you are all liable for the total rent.
This means that if one person does not pay their ‘share’
of the rent, then others must pay their portion.
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If
you wish to decorate any part of the property, please
write to us at the office.
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Under
normal tenancy agreements, furniture should not be removed
from a property.
-
Please
do not use ‘Blu-Tak’ or other such fixings
around the home. (Please refer to your tenancy agreement.)
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At
the end of the fixed period, your tenancy does not end.
It continues until either you or your landlord provides
written notice. The period of notice must be at least
two months and given on the 1st day of a month (the
rent due date). You are unable to give notice to move
out before the end of the fixed period. (Please refer
to your tenancy agreement).
-
When moving into your new home, please take relevant
meter readings immediately. These may include gas, water
and electricity.
-
Contact
all the utilities and put your name(s) on the bills.
These utilities usually include services for gas, water,
electricity, telephone, council tax and television.
Please notify White Letting
if you change your gas or electricity supplier.
Once your telephone is connected, please let us have your
number and advise us of any change during your tenancy.
MOVING
OUT.
-
When moving out, take meter readings again and contact
the relevant utilities.
-
You
may like to use Royal Mail's postal redirection service
- telephone 08457 740 740 for more information.
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Please
make sure you leave the property the way you found it
– clean and tidy.
-
Defrost
the fridge / freezer a few days before moving out and
mop up any water that leaks onto the floor.
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Make
sure all the property’s contents are present and
intact.
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Hand
your keys into White Letting on the correct day. Do
not leave keys in the property. If you post keys through
our door, please place them in a sealed envelope with
your name. If you post keys, please use a strong padded
envelope. Do not enclose the address of the property
in case the envelope is lost.
-
If
White Letting receives your keys late, then your landlord
may decide to charge you rent on the whole property,
for the extra period.
-
Before
your deposit is returned, you will be required to prove
that you have met all your contractual obligations.
This means that you will need to produce receipted final
bills for each utility. All keys must also have been
returned to White Letting.
-
Once
you have fulfilled all your tenancy obligations, White
Letting will post your deposit to you within 28 days.
(Please refer to your tenancy agreement.) So please
let White Letting know your forwarding address
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